Low Cost & Easy to Manage Hospitality Communications
Xpedeus provides powerful hosted and blended communications solutions to the Hospitality industry via its Cloud 9 platform. Our Cloud 9 service is extremely cost-effective when compared to traditional hotel PBX’s installation and maintenance costs. Cloud 9 runs on the Integrated Cloud Exchange in fully redundant data centers ensuring reliability and easy management. It also allows you to:
- Cut costs by using SIP Trunks with free North American LD
- Easily add and remove extensions – no per user license
- Leverage existing hardware, wiring and low cost open standard hardware
- Integrate with popular PMS systems to provide efficient operations
- Provide complete mobility for your staff via our smartphone app
The Hosted Solution for the
Ensure guest satisfaction and staff work output level increase.
Integrate Cloud 9 seamlessly with your PMS
Manage from a simple yet powerful Web interface
Don’t get stuck utilizing old, dying technologies
Modern Features for Your Property and Guests
Experience significant cost savings by reducing call costs while increasing guest satisfaction.
How Our Hospitality Solution Benefits your Company
With several redundant data centers across the United States, Xpedeus offers some of the most reliable service in the industry.
Adding phones is as simple as plugging them in. Cloud 9 can scale easily up to thousands of users on a single virtual cluster.
Xpedeus delivers over a hundred advanced features for the lowest total cost of ownership and no capital expense compared to legacy systems.
Operating a 1500 unit residential community with multiple amenity facilities such as three community centers, two restaurants and a 62 par golf course across a sprawling property is no easy task. Xpedeus unified the communications system of the entire operation. Even better, features such as pooling lines between all locations and free calls in the US and Canada dramatically reduced our communications costs!
Improve the Quality of Service Your Guests Experience
The hospitality industry is all about keeping guests happy, and Xpedeus helps you do that. Our ICE trunk feature makes it so guests never receive a busy signal and never get frustrated. Our user-friendly auto attendants, PMS integration and other advanced features make calling hospitality facilities a pleasant and impressive experience for guests.
- INCREASED RELIABILITY 99.999% 99.999%
- INCREASE IN STAFF PRODUCTIVITY 74% 74%
- DECREASE IN HOLD TIMES 30% 30%
- INCREASE IN CUSTOMER SATISFACTION 80% 80%
- OVERALL INCREASE IN CONTACT EFFICIENCY 64% 64%