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Xpedeus Ministry Case Study

The Situation

First Baptist Church of Brandon is a Southern Baptist ministry that was founded in 1915 and moved to its current location in 1930. Since that time, the ministry and the community around it has experienced explosive growth. It currently has over 4,000 members which meet in nine buildings on over 25 acres of property.



The Challenge

The ministry was quickly reaching critical mass when it came to their communication and IT network. Over the years, their two Nortel systems had reached their maximum capacity, were cumbersome, expensive and couldn’t be upgraded. Their current vendors had no clear solution and were quoting systems that would cost tens of thousands of dollars more than what was in the budget.

The Solution

As they looked at the options, the ministry was drawn to the Integrated Cloud Exchange solution offered by Xpedeus. It provided the features and capacity required along with a new local area network with a fiber optic cable infrastructure. And it was all within budget. The selection team was impressed with how easy it was to set up and how richly featured the new system was.


An Advanced Solution for a Growing Academy

High Bandwidth WiFi for a Dynamic Athletic Ministry Center

An Enhanced Worship Experience Unhindered by Aging Technology


Increased Efficiency


Monthly Savings

Day Turnaround

Amazing Result

Just a Few of the Benefits

Mobility for all Ministry

From WiFi on a fiber optic backbone to seamless integration with all smart mobile devices, the ministry is now free to roam the planet.

Rebuilt From the Inside Out

All the core infrastructure needed to deploy an advanced 21st century communications solution was included – with no CAPEX.

Extensive Savings and Better Stewardship

It is always great to lower monthly bills by 40% but avoiding over $50K of equipment cost is just good stewardship!

  • Staff Efficiency Increase 80% 80%
  • First Call Resolution Improvement 50% 50%
  • Ministry Connection Rate Increase 75% 75%
  • Trouble Call Reduction 60% 60%

The Results Were Amazing

“We were able to realize many of our ministry’s objectives by going with Xpedeus,” says Micah Ferguson, “like reducing carrier expenses along with  FTEs, improving staff productivity and developing a long-term strategy for our voice and data communications network. The results were amazing.”