It all started in 2001
True story. We started deploying hosted communication
solutions before it was an industry
Then, one day in 2012 it hit us
Despite a decade of providing VoIP technology to clients, the vast majority of the businesses in our area
still had legacy telephone systems. Yes – the old, complicated, expensive and underused work phones that plague millions of desks across the nation. A few sleepless nights later, the Integrated Cloud Exchange was born.
Here’s what we have been a part of so far
Core business system
To be continued…
(…but until then, you can keep scrolling down to learn more)
Founded in 2001, Xpedeus is a privately owned, profitable, managed communications provider based in Brandon, Florida. We have become the local industry leader in providing Communications as a Service by our friendly, hard-working team of professionals providing:
The Best Communications Product
Who cares how much money you save if it doesn’t work well or at all? No one. That’s why we developed the open standards based Integrated Cloud Exchange to provide the best utility grade, enterprise class IP Telephony product for the SMB space.
The Best Customer Experience
When you select Xpedeus as your vendor, we become your single point of contact for all things communications. If there is a problem, no matter where it is, we will resolve it at no charge to you. We not only monitor your voice and data network 24/7 but we proactively maintain it. If the problem is at your office, we don’t ship things via postal carriers or send some semi-qualified dealer out – we come to your premises ourselves with replacement parts if necessary because we have local presence. That’s one of the many reasons why we have one of the best customer satisfaction ratings in the industry.
The Best Business Connection
We live in Florida so we understand that accidents and disasters can happen at the most inopportune times. And when they do, we make sure your phone services are working by providing redundant connections and hosted back-ups so that your lines are answered if your business has a power outage – or even a complete loss of its premises.
The Best Bottom Line
Yes, we can save your business a substantial amount of money on your phone bill every month like many other service providers. If you have multiple locations, we can save you even more by sharing call path resources. And even while the vast majority of our customers see a positive cash flow the very first month they switch to us, we provide something even better – improved profit margins for a better bottom line.
Integrated Cloud Exchange
All of Xpedeus hosted services are run on the Integrated Cloud Exchange (ICE), our open standards, cloud-based platform. ICE has been designed from the ground up to deliver the most reliable, powerful, and economical hosted communication services available to the SMB market.
Xpedeus leverages partnerships with global leaders in telecommunications services and hardware. Offerings from these vendors, in combination with Xpedeus services, deliver best-of-breed hosted communications. A sampling of our partners include:
Driven by the technical acumen and business diversity of its core team, Xpedeus increases its leadership in the Communications as a Service space. The guiding principle for this management team and the company is to empower our customers with the ability to stop worrying about their communications technology and allow them to focus on growing their business.
Our Leadership Team
Founding Member of the RTC Alliance
Xpedeus is an original founding member of the RTC Alliance. The RTC Alliance harnesses the power of each member’s resources and systems to create a seamless, nationwide network that delivers an outstanding voice and data platform with great features and cost savings. Learn more here.