844-XPEDEUS (973-3387) sales@xpedeus.com

Managed Services

Our passion, our purpose and our specialty is doing what it takes to proactively deliver
IT peace of mind so that you can focus on your business.

Your business life is consumed with handling the ever increasing number of issues confronting you each day. The idea of an IT strategy and cloud migration path keeps moving further and further out of reach.

You need assistance now.  Xpedeus Managed Services provide a clear path to ensure business critical applications are available around the clock and, most importantly, when they are needed.  Patching desktops and servers to prevent issues, resolving mission critical infrastructure issues to maximize availability, allowing your staff to focus on making your business profitable.

Cloud 9 Combo

OUR SERVICES

SERVICE DESK

Our Service Desk is a key component to how we deliver support to our clients.  This is an actual team of Xpedeus employees right outside of Tampa, Florida.  No outsourcing here.  This allows us to be there for you during business hours so that when you need help, we’re here.

  • Allows a multitude of low-cost, flat rate service plans
  • Can easily scale up or down, depending on business needs
  • Friendly and engaging while skilled and competent

NETWORK MANAGEMENT

End-to-end management of your network devices (Router, Access Points, Switch or Firewall) including monitoring, configuration changes, and troubleshooting.

  • Service desk allows unlimited support plans
  • Vendor management included – we’ll call your internet providers on your behalf to troubleshoot
  • Hardware as a service options available

SERVER MANAGEMENT

Whether your server is in your closet, in a dedicated data center, in the cloud, or virtualized, we can support it!  Updates, maintenance, and unlimited MACDs (move, add, change, delete requests) are included in our Server support plans.

  • We use self-healing technology to proactively troubleshoot problems as they arrive
  • We’ll work with 3rd party companies and utilize their support for products on your behalf
  • Server grade antivirus and online backups installed and managed by our team

PROJECT SUPPORT

Project support is only available for our clients!  That’s right, no support agreement, no project.  Yes, we are picky and we know that might seem like we are shooting ourselves in the foot.  We want to make sure that any client we support values their technology.  If a client cannot commit to supporting their technology, we aren’t interested in performing ad hoc projects.

Simple. Powerful. Productive.

Find out if we are a good fit for your business

 

We are happy to take a look at your current situation and see how we can help. We'll give you an honest assessment. If we can improve things for you, terrific! If not, we'll suggest who to call. We're honest that way.

No Risk QoS Assessment

Responsive, helpful, reliable. That has been our experience with the professionals of Xpedeus. It is a pleasure working with them and their support makes it possible for us to achieve our mission in the community.

Jennifer Johnston

Director, Alpha House of Tampa

When our old phone system started to die on us, we needed an entire technology refresh fast! Xpedeus replaced the equipment in a very short time frame while keeping us in business. That’s what I call disaster avoidance. They are the best!

Dale West

CFO, BHC True Value Hardware

Managing the IT department for an organization with three locations and a call center is challenging. Moving them to a new headquarters threatened to be overwhelming. Xpedeus proposed a superior solution that was deployed on time and under budget. They handled all the details of the move and we didn’t experience any down time in the process. Working with Xpedeus is great.

Patti McAvoy

IT Administrator, Early Learning Coalition

I have been the owner or board member of several firms in the Lakeland area over the years (Lakeland Auto Mall, Lakeland Regional Medical Center and Southeastern University to name a few) and have taken advantage of many of the services Xpedeus has to offer as an excellent MSP and ITSP. I strongly recommend them to anyone who needs to function properly in the 21st century’s business environment.

Bill Mutz

Board of Trustees, Southeastern University

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