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Manufacturing

Xpedeus Helps Keep the Manufacturing Industry Running Smoothly

Cloud 9 improves the operations of manufacturing facilities by adding functionality and reducing costs.

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Manufacturing is a Competitive Industry

With the economy being so challenging, overseas competition on the rise and margins remaining thin, manufacturers need every advantage they can get. Xpedeus understands that you need a smooth running system to ensure the best communications and customer satisfaction by decreasing costs and ensuring increased productivity. Our platform provides:

 

  • Seamless connectivity of all offices, plants and remote staff
  • Painless two-way scalability with no disruption periods
  • Intelligent scheduling that automatically routes callers to the right destination
  • Call monitoring and recording to ensure accurate orders and excellent training
  • Incredible funnctionaity with built in conferencing, public address and mobility
  • Complete redundancy with built in disaster avoidance

Explore How Xpedeus Products
and Services Can Improve How
Your Company Operates

Ensure complete redundancy and 99.999% reliability for all communications.

  • Optional two way quality of service on all calls

  • Unified Communications for managers and staff

  • Lower your total costs of operation with no CAPEX

World Class Features for Manufacturing Facilities

Everything you need, and nothing you don’t, to craft the best voice communication system possible.

  • Seamless Network

  • Dynamic Mobility

  • Disaster Avoidance

  • Call Recording

  • Auto Attendants

  • Call Detail Reports

  • Internet Fax Service

  • Conference Bridges

How a Cloud 9 Solution Benefits your Manufacturing Operation

Connectivity

Manufacturers often need multiple locations to run different aspects of their operations: plants, offices, storage facilities, and more. Cloud 9 connects them like never before.

Cost Reduction

The more manufacturers are able to reduce costs, the more they are able to increase profits. Xpedeus has designed our entire solution to keep costs as low as possible.

Custom Functionality

Cloud 9 allows manufacturers to communicate more efficiently than ever before with solutions for voice, fax, SMS, IM, conferencing, and more. We enhance competitiveness.

We have a very specialized manufacturing operation with headquarters in Lakeland, a branch office in Jacksonville and several remote workers across the state of Florida. We needed to replace a Nortel BCM that was getting impossible to service while trying to find an affordable alternative to bonded T-1 MPLS service. We decided to go with Xpedeus because we got everything we needed (Call Center, Networking, Mobility, Presence Management, Unified Messaging, Redundancy, an Effective Disaster Avoidance Plan, etc.) for about 35% less that what we were paying. And the best part is that they provided a white glove deployment because they are local.

Jack Phelan

President, Trifactor

Improve the Quality of Your Communications

We get that your communication system is the life blood of your organization. With a hosted voice solution in your manufacturing business, your bottom line will reap the benefits.

  • PHONE SYSTEM UPTIME 99.999%
  • INCREASE IN STAFF PRODUCTIVITY 70%
  • DECREASE IN HOLD TIMES 30%
  • INCREASE IN CUSTOMER SATISFACTION 75%
  • OVERALL COST REDUCTION 35%

Xpedeus Cloud 9 service keeps quality high and costs low.

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